Please see our terms and conditions or movie FAQs to answer any questions you may have. To contact Customer Support please use the form below or send an email. We try to answer all email enquiries within twelve hours and do our best to solve any problems. If you cannot wait for an answer you can telephone our support office worldwide on skype at emptymindfilms.
Just yesterday I asked you about my shipment and magically in the evening after returning from work they appeared in my mailbox! Congratulations! Efficient and effective, ready to help a customer! Thanks again for the professionalism shown and ready to help. By the way, the films are very nice and informative, exciting and shot with care. Do not stop!
Gianluca. Italy. 17/12/2012
Just to let you know that the DVD arrived to Serbia and made me and Slobodan very happy people. Can’t wait to get something else. Thank you for your understanding and all your work.
Nevena J-P. Serbia. 04/26/2012
Thank you very much for your prompt service. I received the replacement DVD and it worked perfectly thank you.
Derick Wilson, Munich, Germany. 10/13/2010
Received the shipment thank you. Excellent customer service. (Order was shipped but not accepted at customers hotel in USA so we shipped to India).
Deepak MN, Bangelore, India. 03/07/2010
Thank you for your prompt action. Your efforts to rectify a problem and to satisfy a customer is much appreciated. I will not hesitate to order from you again or refer you to friends in the future.
Stephen Lee, Ottowa, Canada. 01/08/2010
I thank you for your quick response to sort out the problem. I am looking forward to watching the DVD. As an aside, I think the movies you produce are excellent, both in the quality of the product and the presentation of the complex subject matter.
Erik Pihl, Sacremento, CA 02/11/2010