Guarantee / Return Policy

We guarantee the quality of our movies on DVD. If the DVD arrives broken or damaged we will replace it. Send us back the DVD disc and we will replace it within 7 days free of charge. We cannot be responsible for wear and tear, so we advise that you clean the disc carefully and avoid scratching the surface. Should a DVD disc not play correctly please contact us and we will resolve the issue. Please check your DVD player or Playstation. In some cases you may have to select NTSC format instead of PAL on your player. 

Payment

We accept the four major credit cards, Visa, Mastercard, American Express and Discovery Card. Your transaction is processed on our secure servers and your information is fully protected and shielded. Payments are made to Empty Mind Films LLC.

Your payment information is processed by a leading credit card merchant with very secure online payment gateway.

 

Copyright and the Law 

In recent years, international laws have been strengthened to stop piracy and illegal copying of films. We applaud this move as a respect for the hard work that film makers put into their work and the substantial financial risks that this takes. Without these efforts and the law behind us, we cannot continue our passion to deliver independent film titles. Our films are sold on DVD for single person private viewing in the home. No copying in full or part is allowed and no distribution by digital means is allowed without permission from Empty Mind Films. This includes trailers and video clips and posting on the internet. If you wish to show our films in multiple viewing, such as a classroom or a public viewing, please contact us. We are very reasonable and willing to help you. If you would like to embed any of our video clips on your website please send us details.

All the content on this website is created and owned by Jon Braeley of Empty Mind Films LLC. This includes photographs, video and ancillary artwork. Should you wish to use anything you see, be it a photo or video please contact us, we are very open to sharing our work, which is better than it being stolen.

Privacy Protection

Your right to privacy is important to us. This Site may collect personal data when you interact with the site for example when you subscribe for newsletters; register for membership services such as downloads or message boards; participate in chat rooms or blogs or other user forums; respond to polls or surveys and purchase merchandise via the store. We do not share this information to third parties and neither is this information kept on an unsecured network. You can use the site and certain other services without providing any personal data, but if you decline to provide some information, you may not be able to use certain services or features. If you have previously provided personal data to the site and have subscribed to one or more email newsletters or are receiving emails or other communications from us and you do not want to receive such emails, please contact us and we will remove you from our subscription list.